Volunteers needed for 2018-19 Cleveland Orchestra season at Severance Hall

Severance Hall, the home of the Cleveland Orchestra, is seeking volunteer ushers and tour guides for the upcoming season, which runs September 2018 to June 2019, according to a news release

Open interview sessions for new volunteers will be at Severance Hall, 11001 Euclid Ave. in Cleveland, from 4:30 to 6:30 p.m. Aug. 7 and 23, and from 1 to 3 p.m. Aug. 26. Those interested in volunteering are invited to come to Severance Hall’s Smith Lobby, located on the ground floor by the Ticket Office, at any time during these hours to complete an application, learn about the program, and speak with House Management staff.

The season includes performances by The Cleveland Orchestra — evening, matinee, education, family and holiday events — the Cleveland Orchestra Youth Orchestra and Youth Chorus, Cleveland Pops Orchestra, Cleveland Institute of Music Orchestra, Cleveland Youth Wind Symphony and the Cleveland Women’s Orchestra, as well as other musical and non-musical events. Volunteers have the opportunity to hear great music in a beautiful venue, enjoy the company of other music lovers, and contribute their talents and time to a premier arts organization, according to the release.

Several opportunities are available:

  • Tour guides conduct public and private tours and provide historical information and architectural details about Severance Hall, as well as historical information about The Cleveland Orchestra.
  • Ushers greet patrons, scan tickets and guide patrons to their seats; direct them to Hall amenities; address questions; and provide excellent customer service to ensure a safe, enjoyable experience for each guest.
  • Junior Volunteer Corps members are students ages 14 years and older who assist adult volunteers in ushering at concerts and special events (mostly daytime performances on weekends). Orientation, a training program and adult usher mentors prepare students to serve as ushers. JVC volunteers can earn credit toward completing community service requirements at schools and other organizations.

The Cleveland Orchestra requires front-of-house volunteers to be energetic, enthusiastic and eager to provide audiences with the highest level of customer service. Severance Hall volunteers are asked to commit for the entire season, and are required to attend a training and orientation session prior to the beginning of the season (details to be announced).

For more information, or to request an application packet, call the Severance Hall House Manager, Adam Clemens, at 216-231-7425 or email hmanager@clevelandorchestra.com.

Image: The Grand Foyer of Severance Hall in the University Circle neighborhood of Cleveland, by The Associated Press

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